Contact Us

Privacy Policy

Introduction

KoderHive (“KoderHive,” “we,” “us,” or “our”) is a product design and development partner agency. We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://koderhive.com (the “Site”), contact us, or engage our services.

By using our Site or services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this policy, please do not access the Site.

1. Information We Collect

We collect information that you provide to us directly, information collected automatically, and information from third-party sources.

a. Information You Provide

  • Contact details: your name, email address, phone number, company name, and any details you share when you fill out our contact form, request a proposal, or book a call.
  • Project information: information about your app or software idea, project scope, region, budget range, timeframe, and requirements that you submit to us.
  • Communications: messages you send us via email (connect@koderhive.com), WhatsApp, Calendly bookings, or other communication channels.

b. Information Collected Automatically

  • Technical & usage data: IP address, browser type, device type, operating system, referring URLs, pages visited, time spent, and other usage statistics.
  • Cookies & tracking: we and our third-party partners use cookies and similar technologies to operate the Site, analyze traffic, and support marketing. See our Cookie Policy for details.

c. Information From Third Parties

We may receive information about you from analytics providers, advertising networks, review platforms (such as Clutch, Trustpilot, and GoodFirms), and scheduling tools that we use to run our business.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your inquiries, provide proposals, and communicate with you about your project.
  • To deliver, manage, and improve our design and development services.
  • To operate, maintain, and enhance our Site and its functionality.
  • To analyze usage trends and measure the effectiveness of our content and marketing.
  • To send you updates, service-related notices, and, where permitted, marketing communications.
  • To detect, prevent, and address fraud, security issues, and technical problems.
  • To comply with legal obligations and enforce our agreements.

3. Legal Bases for Processing

If you are located in the European Economic Area (EEA), United Kingdom, or other regions with similar laws, we process your personal data on the following legal bases: your consent; performance of a contract with you; compliance with a legal obligation; and our legitimate interests in operating and improving our business, provided those interests are not overridden by your rights.

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

  • Service providers: third-party vendors who perform services on our behalf, such as hosting, analytics, email delivery, scheduling (e.g., Calendly), and communication tools.
  • Business & portfolio use: with your consent, we may feature project outcomes, testimonials, or case studies. We remove or anonymize sensitive details on request.
  • Legal requirements: if required by law, regulation, legal process, or governmental request, or to protect our rights, safety, and property.
  • Business transfers: in connection with a merger, acquisition, financing, or sale of assets, your information may be transferred as part of that transaction.

Unless otherwise stated, all payments are non-refundable once the corresponding work has commenced.

5. Cookies and Tracking Technologies

Our Site uses cookies, pixels (including the Meta/Facebook Pixel), and similar technologies to recognize your browser, remember preferences, analyze traffic, and support advertising. You can control cookies through your browser settings. Disabling cookies may affect certain features of the Site. For more information, please review our Cookie Policy.

6. Third-Party Links and Services

Our Site may contain links to third-party websites and platforms (such as Clutch, Trustpilot, Contra, Dribbble, Behance, LinkedIn, Instagram, and Facebook). We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies before providing any information.

7. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes described in this Privacy Policy, including to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.

8. Data Security

We implement reasonable technical and organizational measures designed to protect your personal information against unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

To exercise any of these rights, please contact us at connect@koderhive.com. We will respond in accordance with applicable law. You may also have the right to lodge a complaint with your local data protection authority.

10. Children’s Privacy

Our Site and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

11. International Data Transfers

KoderHive operates internationally. Your information may be transferred to, stored, and processed in countries other than your own, including the United States. Where required, we take appropriate safeguards to ensure your information is protected in accordance with this Privacy Policy and applicable law.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The updated version will be indicated by a revised “Last updated” date and will be effective as soon as it is posted on this page. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: